Buyer questions
Frequently asked questions
Straight answers for importers, retailers and brand owners. If your question is not here, ask it on the contact page — a real person from our sales team replies.
What is your minimum order quantity?
For stock-frame models we typically start container-level orders — a 40HQ holds roughly 200–300 chairs depending on whether they ship assembled or knock-down. We have not published a fixed per-SKU MOQ, so tell us your model mix and target volume and we will quote the smallest run we can run economically.
Are your chairs certified to BIFMA or EN standards?
Our components and finished chairs are engineered to BIFMA and EN reference standards, and we cycle-test mechanisms in-house. We hold ISO 9001 (since 2002) and ISO 14001 (since 2005). Formal third-party BIFMA/EN reports for a specific model can be arranged for your order — ask us before you place it so we schedule the testing.
Can you produce our brand, colour and packaging (OEM/ODM)?
Yes. We run OEM and ODM for office, gaming and health chairs — your logo on the headrest, custom upholstery colours, your master carton artwork and manuals. ODM means we adapt an existing platform to your spec; full ground-up tooling is possible but carries mould cost and longer lead time.
What is the typical lead time?
Samples usually take 7–15 days. Mass production for a confirmed order is commonly 25–40 days after deposit and artwork sign-off, depending on volume, upholstery and how loaded the line is. Peak season (roughly Aug–Oct) runs longer, so book early.
How are the chairs packed and shipped?
Most chairs ship knock-down in double-wall export cartons with EPE foam protection to survive ocean freight; assembled packing is available where it makes sense. We load FOB Ningbo or Shanghai and can work with your forwarder or arrange one.
Can I get samples before ordering?
Yes. Sample fees apply and are usually credited against a production order. We will confirm sample cost, lead time and courier charges in writing before you pay.
Do you really make 2 million chairs a year?
Yes — our 80,000 sqm Anji plant has an annual capacity exceeding 2 million chairs across office, gaming and health lines, backed by 100+ product patents. Capacity is not the same as a guaranteed slot, so confirmed orders with deposits are scheduled first.
Ready to spec your container?
Still have a question? Ask it directly — we would rather answer now than leave you guessing.